Syne Hills
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities
- Last inspected2019-09-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families visiting Syne Hills often mention how quickly staff respond when residents need something. Whether it's answering a call bell or taking time to chat with worried relatives, the team seems to understand that small moments of attention make a real difference. Some families feel genuinely included in the life of the home, not just as visitors but as part of the community.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality62
- Healthcare65
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2019-09-25
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the September 2019 inspection. This domain covers care planning, staff training, healthcare access, nutrition, and whether care is delivered in line with recognised good practice. No specific examples of care plan content, GP involvement, dementia training programmes, or food provision are recorded in the published text available for this report. The July 2023 monitoring review did not change this rating.Is this home caring?
The Caring domain was rated Good at the September 2019 inspection. This domain covers staff warmth, dignity, respect, independence, and how well staff know the individuals in their care. No inspector observations of staff interactions, no resident quotes, and no family feedback are recorded in the published text available. The July 2023 monitoring review did not change the rating.Is the home responsive?
The Responsive domain was rated Good at the September 2019 inspection. This domain covers whether the home tailors its care and activities to individual needs, how it responds to complaints, and whether it makes provision for people at the end of life. Dementia is listed as a specialism, which means the home should be able to demonstrate specific, individual approaches to engagement. No activity schedules, individual engagement examples, or end-of-life planning detail are recorded in the published findings.Is the home well-led?
The Well-led domain was rated Good at the September 2019 inspection. The registration record names two registered managers and a nominated individual, suggesting a defined leadership structure. No information is available in the published text about manager tenure, staff culture, quality governance processes, or how the home handles feedback and complaints. The July 2023 monitoring review did not identify any concerns that would change the rating.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for people living with dementia and those with learning disabilities, alongside general care for over-65s. This mix of expertise means they're set up to handle different types of needs under one roof. For residents living with dementia, the home focuses on keeping people active and engaged. Families have seen their loved ones enjoying social outings and activities that help maintain their sense of self and connection to the world around them. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Syne Hills Care Home Limited holds a Good rating across all five inspection domains, which is a positive baseline, but the most recent full inspection took place in September 2019 and the published report contains very limited specific detail, so scores reflect a general Good judgement rather than rich, observed evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families visiting Syne Hills often mention how quickly staff respond when residents need something. Whether it's answering a call bell or taking time to chat with worried relatives, the team seems to understand that small moments of attention make a real difference. Some families feel genuinely included in the life of the home, not just as visitors but as part of the community.
What inspectors have recorded
The care team at Syne Hills shows real awareness of each resident's health needs. Families have noticed how staff stay alert to changes in their loved ones' conditions and keep relatives informed about what's happening. When families have questions or concerns, they find staff available and willing to talk things through.
How it sits against good practice
Every family's journey is different, and finding the right fit takes time. Consider visiting Syne Hills to see if their approach feels right for your situation.
Worth a visit
Syne Hills Care Home Limited, on Syne Avenue in Skegness, was rated Good across all five inspection domains at its last full inspection in September 2019, with a monitoring review in July 2023 finding no evidence to change that rating. The home is registered for 30 beds and lists dementia, learning disabilities, and adults over 65 as its specialisms. A Good rating in all domains is a positive sign, and the stability of that rating over time is reassuring. The main uncertainty here is that the published inspection text contains very little specific detail: no inspector observations, no resident or family quotes, and no recorded examples of day-to-day care. A Good rating tells you the home met the standard at inspection, but it does not tell you what care looks and feels like on a Tuesday afternoon. Before making a decision, visit in person, ask to see the last two weeks of actual staffing rotas, ask how dementia training is delivered to all care staff, and observe how staff interact with residents during your time there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Syne Hills measures up against the other homes you’re considering. Free account.
In Their Own Words
How Syne Hills describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents find friendship and families stay connected in Skegness
Syne Hills Care Home Limited – Expert Care in Skegness
Finding the right care in Skegness can feel overwhelming, especially when you're looking for somewhere that genuinely understands your loved one's needs. Syne Hills Care Home Limited welcomes people living with dementia, those with learning disabilities, and anyone over 65 who needs that extra bit of support. The home has built its approach around keeping residents engaged and families involved in daily life.
Who they care for
The home provides specialist support for people living with dementia and those with learning disabilities, alongside general care for over-65s. This mix of expertise means they're set up to handle different types of needs under one roof.
For residents living with dementia, the home focuses on keeping people active and engaged. Families have seen their loved ones enjoying social outings and activities that help maintain their sense of self and connection to the world around them.
“Every family's journey is different, and finding the right fit takes time. Consider visiting Syne Hills to see if their approach feels right for your situation.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Syne Hills Care Home Limited holds a Good rating across all five inspection domains, which is a positive baseline, but the most recent full inspection took place in September 2019 and the published report contains very limited specific detail, so scores reflect a general Good judgement rather than rich, observed evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families visiting Syne Hills often mention how quickly staff respond when residents need something. Whether it's answering a call bell or taking time to chat with worried relatives, the team seems to understand that small moments of attention make a real difference. Some families feel genuinely included in the life of the home, not just as visitors but as part of the community.
What inspectors have recorded
The care team at Syne Hills shows real awareness of each resident's health needs. Families have noticed how staff stay alert to changes in their loved ones' conditions and keep relatives informed about what's happening. When families have questions or concerns, they find staff available and willing to talk things through.
How it sits against good practice
Every family's journey is different, and finding the right fit takes time. Consider visiting Syne Hills to see if their approach feels right for your situation.
Worth a visit
Syne Hills Care Home Limited, on Syne Avenue in Skegness, was rated Good across all five inspection domains at its last full inspection in September 2019, with a monitoring review in July 2023 finding no evidence to change that rating. The home is registered for 30 beds and lists dementia, learning disabilities, and adults over 65 as its specialisms. A Good rating in all domains is a positive sign, and the stability of that rating over time is reassuring. The main uncertainty here is that the published inspection text contains very little specific detail: no inspector observations, no resident or family quotes, and no recorded examples of day-to-day care. A Good rating tells you the home met the standard at inspection, but it does not tell you what care looks and feels like on a Tuesday afternoon. Before making a decision, visit in person, ask to see the last two weeks of actual staffing rotas, ask how dementia training is delivered to all care staff, and observe how staff interact with residents during your time there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Syne Hills measures up against the other homes you’re considering. Free account.
In Their Own Words
How Syne Hills describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents find friendship and families stay connected in Skegness
Syne Hills Care Home Limited – Expert Care in Skegness
Finding the right care in Skegness can feel overwhelming, especially when you're looking for somewhere that genuinely understands your loved one's needs. Syne Hills Care Home Limited welcomes people living with dementia, those with learning disabilities, and anyone over 65 who needs that extra bit of support. The home has built its approach around keeping residents engaged and families involved in daily life.
Who they care for
The home provides specialist support for people living with dementia and those with learning disabilities, alongside general care for over-65s. This mix of expertise means they're set up to handle different types of needs under one roof.
For residents living with dementia, the home focuses on keeping people active and engaged. Families have seen their loved ones enjoying social outings and activities that help maintain their sense of self and connection to the world around them.
Management & ethos
The care team at Syne Hills shows real awareness of each resident's health needs. Families have noticed how staff stay alert to changes in their loved ones' conditions and keep relatives informed about what's happening. When families have questions or concerns, they find staff available and willing to talk things through.
“Every family's journey is different, and finding the right fit takes time. Consider visiting Syne Hills to see if their approach feels right for your situation.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
